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Consumer Advocate: Credit freeze, fraud alert are tools consumers should use

New IdentityTheft Scam

About 7 percent of U.S. households fall victim to identity theft each year, and those numbers are on the rise. People whose personally identifiable information (PII) has been compromised in a data breach should consider options to protect their credit from being misused.

Here are two holiday gifts you can give to yourself and loved ones that add up to some peace of mind: Putting a freeze on your credit reports and doing a fraud alert.

Consumers in the United States have access to a powerful tool — the credit freeze — to lock down their credit reports and prevent identity thieves from establishing new lines of credit in their names. Alternately, you can place a fraud alert on your credit reports, although that provides less protection than a freeze.

A credit freeze will not impact your credit score nor impair your ability to use your existing credit cards. A freeze locks down your credit reports, used by lenders to determine your credit worthiness, not your actual credit.

Once you freeze your credit reports, opening new credit will require some planning. You’ll need to request a temporary “thaw” with all three credit bureaus to allow lenders to access your reports. The entire online thaw request process for all three bureaus should take about 20 minutes, and your reports can be set to automatically re-freeze on a date you select.

Credit freezes and thaws are generally free for identity theft victims. Non-victims in all but a handful of states must pay a fee to each credit bureau to implement a freeze (13 additional states waive fees for seniors). Fees vary by state, but are generally $3 to $10. For many consumers, a one-time fee to each bureau may provide a lifetime of protection.

You’ll need to hold on to your login credentials with each bureau to thaw your reports. A lost PIN or user ID can be difficult and time-consuming to retrieve. Treat your login information with each bureau as you would your birth certificate or other important documents.

To be effective, a freeze must be set up with all three credit bureaus:

Option 2: Fraud alert

A fraud alert is a less drastic, but potentially less effective, protective measure. A fraud alert flags your credit reports, alerting potential lenders to verify the identity of anyone attempting to open an account in your name. Fraud alerts are free and don’t interfere with your ability to receive instant credit. However, fraud alerts rely entirely on the diligence of the person performing the credit check. Fraud alerts are also temporary, and must be reinstated every 90 days in most cases.

It’s important to remember that while a credit freeze offers powerful protection, and a fraud alert may also be useful, neither is a guarantee. They will not prevent all forms of identity theft and will not protect you from misuse of existing accounts. Vigilance is key. Continue to regularly check your credit reports at for unauthorized charges or other signs of fraud. This is the only free credit report authorized by the Federal Trade Commission.

Marjorie Stephens is president and CEO of the Better Business Bureau serving Northern Indiana. Contact the BBB at 800-552-4631 or visit

Source: on 2018-12-14 06:03:45

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