PARMA, Ohio — Signed, unsealed and then delivered is what happen in Parma regarding some of its W-2 tax forms sent home to employees in the mail.
After realizing the error, the city spent $12,000 for a subscription of Norton LifeLock to provide one year of identity theft protection for all of its employees.
“As soon as we realized that unsealed envelopes went into the mail, we acted promptly,” Parma Mayor Tim DeGeeter said. “We notified our employees of this. We know some employees received sealed envelopes as well.
“We talked with one union head who was going to contact his members to see who received sealed ones to kind of pull them out of the process for Norton LifeLock. Then we decided to move swiftly on this and give protection to everybody.”
At Parma City Hall, W-2s are the responsibility of the human resources & purchasing department, which uses a postage machine before annually mailing out roughly 700 tax forms.
“At this point, we’re doing an internal review to see if it was human error, machinery or bad envelopes,” DeGeeter said. “Also, we’ll have internal discussions moving forward for next year so that this doesn’t happen again.
“We’re going to put in safeguards or different protocols on how we distribute the W-2s so everybody’s information remains private.”
The mayor noted it’s normal for a number of the unsealed W-2s to be hand-delivered to city hall employees.
So far, no Parma worker has reported any fraudulent use of their personal information.
“We regret this happened,” DeGeeter said. “We believe we took an action to protect our employees and their personal information. Moving forward, we’ll make sure that this does not happen again.”
Read more news from the Parma Sun Post here.