CUMBERLAND — West Virginia Attorney General Patrick Morrisey warned consumers recently about a spike in phone calls they may receive from scam artists who are posing as local businesses.
Three businesses — two medical clinics and an automobile repair shop — reportedly received more than 600 calls from consumers questioning why a company representative had called asking for personal, identifiable information.
The businesses report their employees did not make the calls in question. The Attorney General’s Consumer Protection Division believes those receiving the calls were likely the victims of call spoofing, a technique used by impostors to mimic a legitimate phone number to lure consumers to believe the incoming call comes from a recognizable business.
“There is no shortage of bad actors who will prey on trusting consumers,” Morrisey said. “I urge everyone to remain vigilant, protect your personal and financial information and be skeptical with unexpected calls. This advice can stop a scam in its tracks.”
Reports indicate those making the unsolicited calls will use various excuses as they seek to steal the consumers’ personal, identifiable information, such as their Social Security number.
The attorney general urges consumers to never give callers any personal information.
Anyone who believes they have been a victim of identity theft should contact the Attorney General’s Consumer Protection Division at 800-368-8808 or visit www.wvago.gov.