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T-Mobile data breach under investigation by Massachusetts Attorney General Maura Healey

Massachusetts Attorney General Maura Healey has launched an investigation into a major data breach at wireless carrier T-Mobile, US, Inc. that compromised personally identifying information of over 50 million people nationwide, officials said Tuesday.Healey has launched an investigation to determine whether the company had proper safeguards in place to protect consumer information and mobile device information. Personally identifying information of at least 13.1 million current customers and 40 million former and prospective customers was compromised after T-Mobile’s computer network was breached in July 2021, according to T-Mobile. The information breach included names, driver’s license information, government identification numbers, Social Security numbers, addresses and dates of birth. For some consumers, T-Mobile prepaid pins, phone numbers, International Mobile Equipment Identity (IMEI) numbers and International Mobile Subscriber Identity (IMSI) numbers were also illegally accessed. “My office is extremely concerned about how this data breach may have put the personal information of Massachusetts consumers at risk,” Healey said. “As we investigate to understand the full extent of what’s happened, we urge impacted consumers to take the necessary precautions to ensure their information is safe, and to prevent identity theft and fraud.” T-Mobile is offering consumers various free theft protection services, including scam and account takeover protection for their cellphones. These services can be accessed via T-Mobile’s website. T-Mobile also recommends that customers reset account pins and passwords as an added precaution. The company has set up a consumer care hotline that can be reached by dialing 611 from a T-Mobile phone or calling 1-800-937-8997. T-Mobile has directly notified the primary account holder of current T-Mobile accounts if a user of that account has been affected. T-Mobile has indicated that it is working to notify former and prospective customers if they have been affected.

Massachusetts Attorney General Maura Healey has launched an investigation into a major data breach at wireless carrier T-Mobile, US, Inc. that compromised personally identifying information of over 50 million people nationwide, officials said Tuesday.

Healey has launched an investigation to determine whether the company had proper safeguards in place to protect consumer information and mobile device information.

Personally identifying information of at least 13.1 million current customers and 40 million former and prospective customers was compromised after T-Mobile’s computer network was breached in July 2021, according to T-Mobile.

The information breach included names, driver’s license information, government identification numbers, Social Security numbers, addresses and dates of birth. For some consumers, T-Mobile prepaid pins, phone numbers, International Mobile Equipment Identity (IMEI) numbers and International Mobile Subscriber Identity (IMSI) numbers were also illegally accessed.

“My office is extremely concerned about how this data breach may have put the personal information of Massachusetts consumers at risk,” Healey said. “As we investigate to understand the full extent of what’s happened, we urge impacted consumers to take the necessary precautions to ensure their information is safe, and to prevent identity theft and fraud.”

T-Mobile is offering consumers various free theft protection services, including scam and account takeover protection for their cellphones. These services can be accessed via T-Mobile’s website. T-Mobile also recommends that customers reset account pins and passwords as an added precaution. The company has set up a consumer care hotline that can be reached by dialing 611 from a T-Mobile phone or calling 1-800-937-8997.

T-Mobile has directly notified the primary account holder of current T-Mobile accounts if a user of that account has been affected. T-Mobile has indicated that it is working to notify former and prospective customers if they have been affected.

Source: on 2021-09-14 09:41:15

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